Having been founded back in 2008, Supabets is an online betting website owned by Portapa Ltd in South Africa. It’s one of the most popular betting sites in african countries. Offering a large number of betting markets to supabets customers online, Supabets also run over 50 branches across South Africa, with more and more Nigerian-based customers taking advantage of their ever-improving supabets platform.
Meanwhile, the bookmaker has make a conscious effort to improve their reputation and identity by establishing an agreement with the EFC. Our Supabets review will take a detailed look at their entire betting operation, with everything from markets and competitive odds to customer service and promotions covered.
However, let’s first provide a look at some of the positive and negative factors surrounding their online betting site.
Upon completing our Supabets review, we found the following positive and negative factors:
Pro:
- Easy to use interface
- Competitive odds
- Excellent live betting opportunities
- Variety of customer service features
Con:
- Lacking in banking options
- Currently no welcome offer
Still Supabets remains the most ideal betting site in South Africa.
How to Create Supabets Account
You need to sign up with Supabets online betting platform to start placing real money bets on your favorite sports events and players. The following are the simple steps to opening an account at Supabets.
- Click on the prominent green Register Now button on the top right of the screen and start with your registration form.
- Enter details such as name, address, ID/passport number, and country.
- Create a username and password.
- Perform the reCAPTCHA to show the online casino that you are not a robot.
- Click on the red Register tab at the bottom of the online registration form.
- When you click on “Register,” you automatically agree to the online casino’s terms & conditions.
- We strongly recommend reading the terms & conditions before clicking on the Register button.
- The next step is to verify your email address and log in to your newly created sports betting supabets account.
- Sign up is complete!
It is important to note the fact that South African ID Numbers are 13 digits in length. The first 6 numbers indicate the date you were born (YYMMDD) and the following four digits represent your gender (0000-4999 for females and 5000-9999 for males).
The 11th digit determines the status of the status of your nationality (1 in the case of permanent resident and zero in the case of South African citizens), and the final two numbers are used as a checksum that allows you to validate an ID number.
Once your registration process is complete, you can start betting.
Login issues
Like other sportsbooks, there are common issues customers face that prevent users from accessing their Supabets account. One of the most common problems you might encounter is typos and case sensitive. If you type incorrectly your login information it could cause problems when logging into your Supabets account. Always make sure you check your Caps Lock in your computer before typing.
Another frequent issue with logins is entering an incorrect username or password. If you have forgotten the login details for your Supabets account or are having another issue that is preventing the access to your Supabets account seek assistance from their customer support.
Password reset for forgotten passwords
Forgot password? There are times when you may have login issues, particularly when the login details are not correct. If you are unable to know your password you may reset your password following a few simple steps. For a reset of a password forgotten go to your Supabets website and select ” Login”. Select the “Forgot Password” just below the login button.
Select the method you’d prefer change your password via SMS or email. Follow the steps for password reset that are provided to make an entirely new password for your account. Your password must be kept secret and you shouldn’t divulge your password with someone else.
SupaBets Betting Markets & Odds Quality
Despite not having one of the biggest sportsbooks online today, with a number of markets missing when compared to some of their more well-established competitors, Supabets betting site still cater for fans of traditionally popular bet games.
A lack of horse racing markets will come as a surprise to many, however sports such as football, tennis and basketball feature heavily on a daily basis. In total, our Supabets review found that they currently have a total of 22 different sports bet games, which are as follows
- Soccer betting
- Aussie Rules
- Badminton
- Baseball
- Basketball
- Boxing/UFC
- Horse racing
- Cricket etc.
Meanwhile, just a brief glance at the Supabets betting website will show just how competitive their odds are across the board, with their prices on a par with some major international bookmakers. Odds can be displayed in either a decimal, fractional or American format, while good betting margins mean that customers are regularly in with the chance of making some attractive winnings. Soccer betting currently sit at around 105%, while more diverse markets including basketball and horse racing range from between 107-110%.
Thus Supabets is one of the best betting sites in the South african market with little wagering requirements.
Supabets Betting Site Features
One of the main features at Supabet is their complete feature list that is available at their site.
Customers can enjoy more than just betting on sports and have the option of choosing from the vast selection of game types, each of which offers the number of play options.
With Supabets, you’ll be able to play live games, in addition to Instant Games, Virtual Sports, Jika Sports and much more.
Promotions, Jackpots, and Bonus Offers on Supabets South Africa
Supabets Casino offers several bonuses and promotional offers, which serve to not only attract new bettors but also give existing supabets bettors incentives to make your first deposit and place bets.
You can grab the following supabets bonuses and participate in the following promotions at Supabets betting site:
- R50 Welcome Bonuses– You can claim a sign-up welcome bonus of R50 at Supabets, but these supabets bonus offers apply only to players who sign up from March 29, 2019. The online betting site credits new users’ accounts with the welcome bonus amount at 7:00 a.m. on the next day. You have to roll over your welcome bonus amount thrice at odds of 11/10 or better and make a minimum first deposit of R50 before withdrawing your first deposit bonus winnings, if any. Only single bets can be placed with welcome deposit bonus.
- R200 for Suggestions– Supabets values its customers’ feedback and suggestions. If you have a suggestion to improve the Supabets website and make it user friendly, you can send your suggestion to [email protected]. If the online sportsbook actually uses your suggestion, you will get a reward of R200.
- 10% Cashback– If you use the desktop version of Supabets betting site, you qualify for 10% cashback on your losing bets. The online sportsbook credits your bets every Tuesday. You cannot claim cashback from a bet if you have already claimed a bonus offer at Supabets. Split and combined bets placed on Supanumbers are not considered while calculating cashback.
- Up to 125% Multi-Bet Special– When you bet on multiple events, you will get multiple bonuses depending on the number of events you have bet on. For example, a minimum bet on two events qualifies for a bonus of 2.5% and a bet on over 50 events qualifies for a bonus of 125%.
Sportbook Promotions
Supabets has a number of amazing promotional offers at the time this article was written. Multi Bets are eligible for an additional bonus of up 125% at Supabets.
Supabets also offers 10% cash back on losing bets. This is a weekly offer. Multi Bets will earn you a bonus up to 125% if you stake on more than one bet. This offer is only valid for bets that have odds of 7/14 (1.35) or greater. Your extra bonus will not be applied to Multi Bet selections that are declared null.
VIP Program
Supabets doesn’t offer a VIP program or a Loyalty bonus system at the time of writing. Although they offer a promotional offer that resembles a Loyalty Bonification System (as mentioned in the previous section), it is not a Loyalty System.
We believe such programs are important in attracting, appeasing and keeping loyal customers. In the near future, we hope Supabets will offer their customers a VIP program and/or a loyalty bet and bonus system.
Supabets Mobile version
The Supabets betting website is fully-functional, although it is certainly not one of the more modern or pleasing on the eye betting platforms. Black, red and green dominates throughout, and despite not being the most attractive, does make it easy for customers to easily locate different markets and features throughout the platform.
The supabets betting site is only available in English, which should meet the needs of the majority of south african market. Meanwhile, the home page displays all sports markets on the left-hand side of the page, as well as all current in-play options. Elsewhere, an automatically updated bet slip is located on the right-hand side of the page, which displays the odds and potential winnings of selections made.
Meanwhile, graphics and images are used to promote ongoing bonuses and offers available at SupaBets betting site, while users can access FAQ, fixtures, Betcodes and lotto pages at the top of the page at all times.
Odds change by the second based on scorelines from the individual events, with customer account information being located in the top-right hand side of the page. Such a design means that offers can be placed quickly and stress-free, which is perhaps the most important factor when it comes to a betting platform.
Despite not offering any form of supabets betting apps, mobile phone customers at Supabets are still well catered for with the bookmaker, since there is a mobile version also. Punters looking to place bets on the move must simply enter the Supabets mobile friendly website using their preferred browser on their device, before logging in using the same method as found on their main desktop site.
Mobile betting at Supabets offers customers freedom, whilst also ensuring that punters do not miss out on any potentially lucrative bet because they are away from their desktop. Of course, the lack of mobile version supabets app will come as a disappointment to many, however the speed of their supabets mobile site goes some way to make up for this.
Betting Coverage, Live Betting & Live Streaming
Supabets betting site also offer a huge number of betting options when it comes to their sports coverage, especially when it comes to football. Major matches from competitions such as the UEFA Champions League, La Liga, Serie A, the Bundesliga, Ligue 1 and the English Premier League come with over 500 markets, with supabets customers having the opportunity to bet on everything from the match winner and number of goals to winning margins and a team to keep a clean sheet during the 90 minutes.
Elsewhere, sports such as basketball and tennis also feature supabets heavily, with encounters from the NBA and WTA and ATP Tours offering over 20 markets per match. Meanwhile, markets such as ice hockey, handball and golf are other sports that are covered well at Supabets on a daily basis.
Meanwhile, Supabets offer a dedicated live betting page, which can be accessed from a tab in the top-left hand corner of their site at all times. Punters are able to choose how they view all current in-play markets, while a calendar displays all upcoming in-play options for the coming days.
Selecting a particular sporting encounter brings up an attractive graphic, which displays the current scoreline, as well as a host of useful statistics surrounding it. Such data allows customers to gain a better understanding of just how a particular event is playing out and in turn, who to back with a bet.
Odds on backing your favourite football team to score a last minute winner or the one of the worlds leading tennis players to win a deciding set are particularly pleasing, with this form of wagering becoming increasingly popular at SupaBets.
Unfortunately, Supabets do not offer anything when it comes to live-streaming, which perhaps does not come as a surprise given the size of the bookmaker. However, their live score centre does help to make up for such deficiencies, ensuring that customers can still keep up to date with the action as it unfolds, with their impressive graphics particularly effective in sports such as football and tennis.
So join Supabets and bet on live games, selected games in South Africa region.
How to Make Deposits and Withdrawals on Supabets
When it comes to deposit methods, Supabets offers multiple options. You can use the following deposit methods to top up your account:
- Cash – You can make a direct deposit into Supabets’ bank account.
- Normal EFT – Use your online banking account to transfer the minimum deposit amount into the online sports betting site’s bank account. Your deposits may take up to three days to show in your gaming account.
- Supabets has bank accounts at major banks such as Nedbank, Standard Bank, ABSA, and FNB.
You can also choose from the following deposit methods:
- SID
- Prepaid Cards
- 1Vouchers (prepaid vouchers available at PEP store or FLASH Vendor)
What do you think about Supabets deposit options?
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The following are the steps to withdraw money from Supabets:
- Supabets Outlet
- Login to your Supabets account.
- Click on the “Withdrawal” link.
- Select your preferred payout option.
- Click on the one-time PIN logo.
- Choose your withdrawal amount from a dropdown box.
- Enter your withdrawal amount and click on “Generate.”
- You will get a unique code.
Present the code at any Supabets outlet in South Africa to receive your winnings in an instant.
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Bank Transfer
Send an email to [email protected] with your withdrawal amount, bank details, and username. If you want to withdraw more than R25,000, you have to verify your standard Bank account details once again.
First National Bank eWallet Pro
You can use your cellphone number to withdraw winnings into your FNB eWallet. The steps are as follows:
- Choose FNB eWallet as your preferred payout method.
- Select your withdrawal amount.
- Click on the generate PIN option to receive a one-time PIN (OTP).
- Dial *120*277# to gain access to the eWallet.
- Search for “Supabets eWallet.”
- Choose “Get Cash” and “Get ATM PIN.”
- You will receive an ATM PIN via SMS.
- Use this PIN to withdraw your money at the FNB ATM.
- You have to choose eWallet services and input your cellphone number.
- Standard Bank Instant Money
Choose Standard Bank Instant Money as your preferred payout method and confirm your cellphone number. Input your withdrawal amount and generate a PIN. Get your voucher number, which you will receive after you generate your PIN, and use it to get funds from the Standard Bank ATM.
You can withdraw money in the range of R50 to R5 million from the Supabets sports betting site. You will receive amounts less that R25,000 in 24 hours. If you want to withdraw more than R24,999, you should verify your account details once again by submitting the required verification documents. Once the online sportsbook receives your documents, it will credit payouts in 24 hours.
Security within South Africa Betting sites
- Supabets is among the best live betting sites in South Africa
- The betting website is accessible in a variety of African countries which include Zambia, Ghana, Kenya, Nigeria, Niger, Zimbabwe and Tanzania as well as other countries.
- The site has been licensed, and controlled through the Mpumalanga Gaming Board, under the registration no. 2009/016148/07
- Supabets has an area for responsible gambling
- Secure, safe and secure and
As of the date of this article, Supabets is one of the most well-known betting websites across South Africa. Supabets also operates in other African countries such as Zambia, Ghana, Kenya, Nigeria, Niger, Zimbabwe and Tanzania as well as other countries. The gambling website is licensed and regulated through the Mpumalanga Gambling Board, under the registration number. 2009/016148/07.
Supabets is secure, safe and reliable. It makes sure that your personal details and funds stored remain secure on the site away from the reach of criminals. The site offers an area for responsible gambling, that provides customers with information regarding safe gambling as well as a questionnaire that can help you determine if you’re betting safely.
To gain access to Supabets responsible gambling section, scroll to the lower part of the screen then click on”Responsible Gambling” under the “Responsible Gambling” option, located beneath”TERMS AND LEGAL” under the “TERMS AND LEGAL” header.
You may decide to deactivate your account temporarily on an basis if you find yourself overindulging yourself on Supabets platform. You can do this by submitting an email to [email protected]. Supabets’ responsible gambling section also come with links to https://responsiblegambling.org.za/, and https://www.mer.org.za/, to further help you control, and limit your gambling activities, if it is harming your physical and mental state of mind.
You should practice secure betting throughout the day. Before placing bets, set an amount of money that you can deposit on a monthly or weekly basis, and develop an effective betting strategy to ensure that gambling is a pleasant experience for you and to ensure that your hard-earned cash is not getting sucked away by gambling.
Supabets provides protection for the funds you have stored and guarantees that they will reimburse you in full, should they become bankrupt at any time at some point in the near future. They don’t use winnings from the platform to pay for the expenses required to run their different platforms. Supabets does not have any connection to any kind of criminal activity.
The betting platform guarantees that all numbers generated on the platform are generated within the course of the random number generation process licenced by Mpumalanga Gaming Board. The Supabets site does not have control over your placing a bet and winning or losing your bet.
You can withdraw in the range of R50 to R5 million from the Supabets sports betting site. You will receive amounts less that R25,000 in 24 hours. If you want to withdraw more than R24,999, you should verify your account details once again by submitting the required verification documents. Once the online sportsbook receives your documents, it will credit payouts in 24 hours.
Service and Customer Support
- You can contact a customer support representative via Skype, SMS, Email, Live Chat, and Free Phone Call, you will find below all the contact details and any contact number you need
- Supabets does not offer 24/7 customer support service
- Customer support service is available from 06:00 – 22:00 SAST
- Customer support representatives are responsive when on duty
- Separate email addresses are available, as per the purpose of contact
- Responsible gambling section is available
You can reach a Supabets representative by Skype, SMS or Free Phone. Live Chat is also available. Scroll down to the bottom and click on “Contact Us” under the Help header.
Click on this button to be taken to the page that looks exactly like the above picture. Live chat is the best way to contact us. Click on the “Chat” button in the bottom-right corner of your screen to chat with customer service representatives. Once you click this button, a chat window will open. You will need to enter your name and email address as well as the query purpose and message.
Once you have entered these details, you’ll be connected to a customer service representative. Supabets Live Chat was our first option. We received an immediate response. The response time to our query was five minutes. This is a positive sign about the quality of the customer service. Supabets doesn’t offer 24/7 customer service. They are available only between 06:00 and 22:00 SAST.
If you would rather contact a customer support representative via email, you can email Supabets at either [email protected], or [email protected]. Within one day, you should get a reply.
You have two options to reach the betting site: dial +27 11215 7000 or +27 11215 7018. You can call 0861 762237 if you have any questions about football. If you call outside of their working hours, a customer service representative will contact you.
Supabets offers the option of contacting customer support via SMS. To contact customer support, you must text “HELP” (to 31388) Lastly, you can also contact Supabets via Skype – skype:supabets.support?call.
A responsible gambling section is also available on the Supabets betting site.
